FAQs

FAQs

At Avery Eye Clinic we strive to provide thorough, quality care to each and every patient. For this reason, a complete examination and/or testing may take up to 2 ½ hours. We understand that your time is valuable and aim to work as quickly and efficiently as possible without jeopardizing quality of care.

When you arrive, please be prepared to show your insurance and identification card and to present a form of payment to the Receptionist. You will also need a current list of medications and all surgeries, as well as your glasses and/or contacts.

Dilation is the widening of the eye’s pupil in order to allow in more light giving your physician a better view of the back of the eye. Whether or not patients are dilated for an exam, depends on the reason for the exam, age, overall health and the risk of eye disease. In general, most patients are dilated at least once a year.

Both Avery Eye Clinic and Avery Optical will submit insurance claims on behalf of patients. Although we file insurance claims as a courtesy to patients, patients are still responsible for any copays, deductibles, co-insurance, out-of-pocket and/or non-covered service amounts. These additional amounts are due at the time services are rendered. We currently accept all major debit and credit cards, cash and checks. Care Credit financing is also available.

Payments can be made online HERE.

If you have any questions and/or concerns regarding a bill, please contact our office at 936.539.4500 and choose option 3 to speak to a Billing Specialist.

There is a fee of $25 for a copy of your complete medical records. However, a summary of your visit is available to you on each appointment at no cost. For a copy of your complete medical records, a release form must be filled out and signed by the patient and the $25 fee must be paid prior to the release of medical records. A copy of the Medical Release form can be found on our website under Patient Resources and then Patient Forms.

If you are having a medical emergency, please call 911 or proceed to the nearest emergency room. If you are experiencing a loss of vision, double vision, swelling, infection or any other eye emergency, you can call our office at (936) 539-4500 and leave a message with the answering service for Avery Eye Clinic’s on call physician.

We have three locations. The addresses and phone numbers are:

400 South Loop 336 West
Conroe, TX 77304
936.539.4500

3361 Montgomery Road
Huntsville, TX 77340
936.294.0218

1011 Medical Plaza Drive, Suite 200
The Woodlands, TX 77380
281.719.5214